Case acceptance · close more treatment

Case Acceptance Coaching: Turn More Treatment Plans Into Yes

The clinical work is rarely the bottleneck, case presentation is. We coach your treatment coordinators on patient communication, objection handling, and financial presentation, lifting case acceptance from 30 to 40% up to 60 to 70%, which can double production without adding a single new patient.

210+ practices served · $360M+ in new patient revenue ★★★★★ 4.9
$360M+
Revenue generated
210+
Practices served
340%
Average ROI
4.9
Google rating
The problem · production left on the table

You already have the patients. They are saying no.

The gap between presenting treatment and closing it is costing your practice more than any marketing spend. Tap to see the math.

$96K/yr
Patients ask how much and walk

Without a pricing conversation script, every cost question becomes a decision to leave. The practice loses the case even before the patient walks out the door.

30 to 40%
Your case acceptance sits where most practices stall

The gap between presenting and closing is where production hides. Most practices accept this as normal. It is not, it is a skills problem with a solvable answer.

Same patients
You could double production without one new patient

Closing more of the treatment you already diagnose is the fastest path to more revenue. No more ad spend, no more patient volume, just better conversations.

How it works · the CMC coaching method

Coach the conversation that closes.

01
Week 1
Call and consult review

We review real treatment presentations to find exactly where cases stall, so we fix the actual problem instead of guessing.

02
Weeks 2 to 4
Scripts and objection handling

Communication frameworks, financial presentation, and objection handling tailored to your team and your patient mix.

03
Ongoing
Live coaching and accountability

Live coaching sessions and accountability on real cases, so the skills stick and performance compounds over time.

04
Monthly
Track acceptance and production

We measure case acceptance and production lift every month and refine the approach based on what is actually moving the number.

What's included · close more of what you diagnose

A coached team that converts.

Coaching

Treatment coordinator coaching

Live coaching for the people who present your cases, built around the real conversations happening in your practice.

Communication

Patient communication frameworks

Trust-building scripts that move patients to yes by addressing fear, value, and timing in the right order.

Objections

Objection handling

Confident answers to cost, timing, and fear so your team never loses a case to a question they could not answer.

Financials

Financial presentation

Present financing and value without discounting so patients say yes to treatment at full fee.

Front desk

Front desk training

Handle the how-much call and protect the consult so patients show up ready to move forward.

Accountability

Ongoing accountability

Real-case review and measurable lift tracked monthly so results compound instead of fading.

Who it's for · practice-specific

Built for the way you produce.

General dentistry practice with a happy patient
General Dentistry

Close more of the treatment you diagnose

Lift case acceptance across your full services mix and turn the treatment plans sitting in your system into accepted and scheduled production.

Dental implant and oral surgery patient
Implants & Oral Surgery

Present full-arch and implant cases with confidence

Coaching for the high-ticket conversations that require trust, financing confidence, and objection handling at every step.

Bright cosmetic dentistry veneer smile
Cosmetic Dentistry

Convert cosmetic consults into start dates

Cosmetic cases require vision and emotional buy-in. We coach your team to close the gap between a patient who loves the idea and one who schedules.

Modern multi-location dental clinic
DSO & Multi-Location

Standardize case acceptance across locations

Deploy a consistent coaching playbook across every office so acceptance rates and production lift uniformly, regardless of who is presenting.

Proof · production lift

Real practices. Real production.

Dr. Frank Nia of Ponce Dental Studio in Atlanta
Ponce Dental Studio · Atlanta, GA
$1.8M added to the bottom line in 10 months
2.5x
Practice growth
200%
Outbound conversations
The Pure Dental Health team outside their Atlanta office
Pure Dental Health · Atlanta, GA
Tripled implant revenue, $1.1M in 3.5 months
$1.1M
Implant revenue
400%
Outbound boost
Pricing · scoped to your team

Coaching, scoped to your team.

Case acceptance coaching is a custom engagement, and it is included in our Full Scale package.

Case Acceptance Coaching
Custom
A coaching engagement scoped to your team, your cases, and your goals.
  • Call and consult review
  • Scripts and objection handling
  • Live coaching sessions
  • Ongoing accountability
Get started
Full Scale Most popular
$5,000/mo
Full marketing system plus case acceptance coaching and a dedicated setter.
  • Everything in the full marketing system
  • Case acceptance coaching included
  • Dedicated appointment setter
  • Priority support & strategy calls
Book a strategy call

Want to see every service and tier? See all pricing →

FAQ · case acceptance

Questions, answered.

What is case acceptance coaching?

It is training for your treatment coordinators and front desk on patient communication, objection handling, financial presentation, and trust-building, the skills that turn a treatment plan into a yes.

Who is it for?

Practices presenting high-ticket treatment like implants, full-arch, and cosmetic, whose case acceptance currently sits around 30 to 40%.

What results should I expect?

Most practices see case acceptance climb to 60 to 70% within 90 days, which can double production without adding a single new patient.

How long until I see results?

Measurable lifts in treatment acceptance typically appear within 30 days.

Do you train the whole team or just the coordinator?

Primarily treatment coordinators and front desk, with practice leadership involved. It is scoped to your team and your goals.

How is the coaching delivered?

Through live coaching, real call review, scripts, and ongoing accountability. It is included in Full Scale and available as a custom engagement.

Explore the rest of the system: dental SEO, Google Ads, website design, and appointment setting.

Ready to close more · talk to our team

Double production with the patients you already have.

Book a 30-minute strategy call. We will review your current case acceptance, find where presentations are stalling, and show you exactly how we would lift it. No obligation.